Section 1 — Mandatory content
The Executive Forest Agency, under the Ministry of Agriculture and Food, is committed to making its website accessible in accordance with Art. 58c of the Electronic Governance Act, Art. 39 and 39a of the Ordinance on the General Requirements for Information Systems, Registers and Electronic Administrative Services, and the Act on the Accessibility Requirements for Products and Services.
This accessibility statement applies to the website at: https://iag.bg/
Standard applied to ensure accessible content: EN 301 549 V3.2.1 (2021-03).
The content complies with the version of the harmonised standard EN 301 549 last published in the Official Journal of the European Union, except in the cases under Art. 58c, para. 2 or 3 of the Electronic Governance Act.
I. Compliance status
The website is partially compliant with the requirements of the standard indicated above, due to the non-conformances and exemptions listed below.
II. Non-accessible content
| Requirement | EN 301 549 V3.2.1 clause | Status | Note |
|---|---|---|---|
| Alternative presentation of pre-recorded audio content. | 9.1.2.1 | Not applicable | No audio recordings are published |
| Audio-only presentation of video content. | 9.1.2.3 | Not applicable | No video recordings are published |
| Captions for live audio and/or video broadcasts. | 9.1.2.4 | Not applicable | There is no live video broadcasting |
| Synchronised audio description of video content. | 9.1.2.5 | Not applicable | No video recordings are published |
| Mechanism to pause, stop or control the volume of audio that plays automatically for more than 3 seconds. | 9.1.4.2 | Not applicable | There is no background or auto-playing audio |
| Time limits adjustable to the user's needs. | 9.2.2.1 | Not applicable | No time limits are imposed |
| Mechanism to pause, stop or hide moving, blinking or scrolling information. | 9.2.2.1 | Not applicable | No moving user-interface components are used |
| Mechanism to pause, stop, hide or control the update frequency of auto-updating information. | 9.2.2.2 | Not applicable | No auto-updating components are used |
| Preserving meaning and functionality across multi-step processes. | 9.2.4.3 | Not applicable | There is no content requiring multi-step actions |
| Operable with a single pointer rather than requiring a multi-point gesture. | 9.2.5.1 | Not applicable | No multi-point pointer gestures are used |
| Operable via user-interface components rather than solely through device motion. | 9.2.5.4 | Not applicable | No functionality controlled by device or user motion is used |
| Programmatic identification of the language of each part of the content. | 9.3.1.2 | Not applicable | There are no pages with mixed-language content |
| Suggestions for correction when user input is detected to be invalid. | 9.3.3.3 | Not applicable | No such cases have been identified |
| Reversibility, verification or confirmation for data entry with legal or financial consequences. | 9.3.3.4 | Not applicable | The site does not carry out actions leading to legal or financial commitment by users |
Accessible alternatives for accessing the content: not applicable.
Dates
- Date the statement was first drawn up: 28.09.2020
- Date of the annual review (update) of the statement: 31.12.2025
Method used to prepare the statement: self-assessment carried out by the entity referred to in Art. 1, para. 1 or 2 of the Electronic Governance Act, the owner of the website.
Feedback and contact information
To submit feedback and suggestions regarding the accessibility of this website, you can use the following address: iag@iag.bg.
Contact details of the official(s) responsible for accessibility and for handling requests submitted through the feedback mechanism: tel. (02) 98511512, e-mail: iag@iag.bg.
Enforcement procedure
In accordance with Commission Implementing Decision (EU) 2018/1524 of 11 October 2018 and on the basis of Art. 58d, para. 1 of the Electronic Governance Act, the Executive Forest Agency has established the following procedure for handling reports:
- Reports submitted under the Electronic Governance Act regarding violations of the accessibility requirements for the content of the IAG website may be submitted in person or through an authorised representative, on paper or in electronic form, including by fax and e-mail (iag@iag.bg).
- Reports received by the Agency are registered in IAG's records-management system on the day of receipt and are reviewed within one month of the date of registration. Within the same period a reply is prepared and sent, containing: a description of the actions and measures taken to remedy the accessibility violation and the timeframe within which the identified violations will be remedied, or a reasoned refusal, in cases where the request is considered unfounded or unlawful.
If IAG does not respond to a report within the period stated above, or does not take the remedial measures indicated in its reply, the citizen or organisation that submitted the report may file a complaint with the Executive Director of IAG.
Complaints may be submitted in the following ways:
- by e-mail to: iag@iag.bg, with the subject line: "Complaint regarding accessibility violation of website content";
- through IAG's records office at 55 Hristo Botev Blvd., Sofia;
- by postal mail, on paper, to IAG's address: 55 Hristo Botev Blvd., Sofia — 1040.
Section 2 — Recommended content
The Executive Forest Agency is committed to achieving a higher level of accessibility, to remedying identified non-conformances with the accessibility requirements of its website, and to maintaining a consistently high level of accessibility of the information it publishes.
- Date the website was published: 28.10.2024
- Date of the last update of the website following a substantial revision of its content: 06.06.2026